Privacy Policy

1. Who we are

MamoTech is responsible for the processing of personal data as described in this privacy policy.

MamoTech provides websites, digital solutions, hosting, domains, support and technical services for business clients and, where applicable, private clients.

2. Which personal data we process

When you contact us, request a quote, become a client or use our website or services, we may process the following personal data:

• name
• email address
• phone number
• company name
• invoice details
• address details, if needed for a quote, invoice or service
• the content of your message, request or project information
• technical data such as IP address, browser, device and website usage
• any other information you provide yourself

3. Why we process personal data

We only process personal data when this is necessary for clear and legitimate purposes, such as:

• contacting you about a request
• answering questions
• preparing and sending quotes
• performing agreements
• providing websites, online stores, hosting, domains, support or other digital services
• creating invoices and keeping administration
• processing payments
• keeping our website technically functional, secure and reliable
• preventing misuse, spam, security issues or technical problems
• complying with legal obligations

4. Legal bases for processing

We process personal data based on one or more legal bases, such as performance of an agreement, preparation of an agreement, legal obligation, legitimate interest or consent where consent is legally required.

5. Contact, quotes and clients

If you contact us by form, email, phone or WhatsApp, we use the data you provide to handle your question or request.

If you request a quote or become a client, we process the data needed to prepare the quote, carry out the assignment, create invoices, process payments and provide the service.

6. Website usage and technical data

When using our website, technical data may be processed, such as IP address, browser information, device type, visited pages and time of visit.

We use this data for security, troubleshooting, spam prevention, technical operation and improvement of the website.

7. Cookies and similar technologies

MamoTech may use necessary cookies and similar technologies to make the website work properly.

If we use analytics, marketing or external cookies that require consent, we will ask for consent where legally required. More information can be found in our cookie policy.

8. Sharing personal data

We do not sell personal data.

We only share personal data when needed for our services, technical operation, administration, security or when we are legally required to do so.

This may include hosting providers, email services, payment providers, accounting, security services or other technical service providers needed to perform our services.

9. Retention period

We do not keep personal data longer than necessary for the purpose for which it was collected.

Client, quote, invoice and administration data may be kept longer when necessary for our services or legal obligations.

10. Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, unwanted disclosure and unauthorised changes.

Although we work carefully, no digital environment can be completely risk-free.

11. Your rights

You have several rights regarding your personal data, including the right of access, correction, deletion, restriction of processing, data portability, objection and withdrawal of consent where processing is based on consent.

You can contact us at info@mamotech.nl to exercise these rights.

12. Complaints

If you believe that we do not handle your personal data properly, please contact us first so we can try to find a suitable solution.

You may also have the right to file a complaint with the relevant data protection authority.

13. Changes to this privacy policy

MamoTech may update this privacy policy when our services, website or legal obligations change. The latest version is always available on mamotech.nl.

14. Contact

If you have questions about this privacy policy or about your personal data, please contact us via: